E-HAWK Blog

Fight registration fraud and high risk transactions.

Happy to announce that version 2.25 is released. This┬ámajor release adds: risk reasons to the vet response and portal results, ability to ‘hold’ activity incidents, community fingerprint scoring, and more. Read below to learn about the new features and how to use them to optimize performance.

Version 2.25 – New Features

Risk Details Returned Within the JSON Response
Subscription customers can now get risk hit information as part of the JSON response. The new details area lists all major issues such as anonymous proxy, bots, spam blacklists, disposable emails, parked domains, geo issues, activity hits, fingerprint risks, and community reasons like fraud and phishing… empowering your organization to quickly identify specific risks and take immediate action.

As an example, if the IP score is -180, you can now see that it is linked to a bot, proxy, and on a spam blacklist:

"details": {
 "ip": {
 "score_details": [
 "Proxy",
 "Bot",
 "Spam Blacklist"
]

Risk Details and Advanced Search in Portal
The Vet tab in the portal now supports searching for any input value such as IP, email, domain, phone, fingerprint, etc.

After a search, clicking on any row will show an information block listing all the areas, values, scores, and risk reasons. In the example below, the email is disposable, the phone fake, the IP is very high risk, and the geo-location data-points do not match up (IP from Asia and location from NY).

vet_details

Clicking on a key value in this block, such as IP, will re-run the search for all vets using that IP, giving you instant insight to others who are accessing your system from the same IP. If you drop the last digits from the IP you can search for all vets with a specific IP block too.

This powerful search can be used to quickly find users with similar IPs, fingerprints, domains, email domains, and other input data.

If you would like to call the portal results page from your web app, just setup a link to: https://portal.e-hawk.net/vet/search?search_keyword=XXXX

Read the new Portal Help Guide.

Adding to Community and Feedback

Within the portal, it is now easy to provide user data to the community database. Just click on the Vet tab, enter search data such as an IP, email, domain, or fingerprint. Then click on a row of the result set to view details.

To the right of the vet information, select a reason under Add to Community and the data will immediately impact your following vets.

add_feedback

Fingerprint Community Scoring
Fingerprints that are part of the community database will now be scored for vets with matching device fingerprints under the Community scoring area. This is in addition to the standard fingerprint scoring. If you have a known fingerprint of a phisher, add it to the community using Feed-API calls and tag all future vets.

IP Geo Details Within JSON Response
As part of the new details area of the JSON, we now return city, country, and time zone of the IP, making it easy for you to modify workflow based on location and country risks.

"city": "Delhi",
"country": "India",
"timezone": "Asia",

Activity Incidents – New ‘Hold’ Status

The Activity Report lists all incidents tagged by our activity monitor during the last ten days. To the right of each incident are buttons: Correct to verify the incident as a bad actor, False to mark as incorrect (remove from scoring), and Hold to not score until marked correct or false. This report should be checked often because many times the first items in the incident are marked as low risk (no bad pattern yet), and the later ones are marked as high risk. If the incident is Correct, then make sure to take action on all items in the incident. Read the new Portal Help Guide.

Updated Materials and Guides
API Support Guide
FEED-API Support Guide
Portal Help Guide

November 13th, 2014

Posted In: General News, Releases and Updates



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